Privacy Policy

At IQAAI Technologies, we prioritize data sovereignty, zero-trust infrastructure, and the uncompromising security of our enterprise clients. This Privacy Policy details how we handle information across our systems and platforms.

1. Information Collection

As a provider of mission-critical platforms, we process minimal data required for operational excellence. We do not aggregate, sell, or monetize any client data. The information we do collect is strictly limited to telemetry, system health metrics, and authorized contact information.

2. Data Sovereignty & Security

We build systems designed to keep PII and sensitive data within your secure perimeter. Our Voice AI, Contact Center, and Telephony deployments operate on zero-trust and zero-knowledge paradigms wherever possible. Client data never leaves the designated cloud or on-premise boundary without explicit routing configurations set by the client.

3. Infrastructure Analytics

We monitor system performance metrics (latency, routing efficiency, error rates) to maintain our SLAs. This data is anonymized and stripped of any personal identifiers. It is used exclusively to ensure sub-300ms latencies and 99.99% uptime across our nodes.

4. Compliance

Our systems are designed to comply with global regulations including GDPR, local data protection acts, and industry-specific mandates (e.g., ISO, banking standards). We assist our clients in meeting their regulatory obligations through forensic auditing and encrypted archiving.

5. Contact Us

For inquiries regarding data protection protocols, please contact our network operations and security team via the designated enterprise communication channels.